1. INTRODUCTION & APPLICABILITY
www.abstractpolewear.com (‘Website’) is owned by and/or operated by Abstract Polewear, H.J.E. Wenckebachweg 6v6, 1096 AN Amsterdam, The Netherlands, (‘Abstract Polewear/We’).
These general terms & conditions apply to all content on the Website and the purchase of items (‘Order’) through the Website.
Additions or deviations from these general terms & conditions must be agreed to in writing; these additions and deviations only apply to the order on which they have been made. No future rights can be derived of these additions or deviations.
The Website and related services are made available to you in accordance with these general terms and conditions and any other rules stated on the Website. Abstract Polewear reserves the right to modify the general terms and conditions at any time. Please read the general terms and conditions carefully. Changes made after placing an Order will not affect that Order, unless Abstract Polewear is obliged to by law.
2. REQUIREMENTS TO ORDER
By placing an Order through the Website, you warrant that;
- You are at least 18 years old and legally capable of entering into binding contracts;
- You are a consumer;
- You are not a reseller;
- You guarantee that the information you provide in the request or order is accurate and
complete.
3. FORMATION OF A CONTRACT
All orders are subject to acceptance by Abstract Polewear. All information on the Website is an invitation to treat only. In other words, the information is not an offer or binding contract. You agree that your order is an offer to purchase the Products listed in your order. Abstract Polewear is entitled to verify an order in advance at all times and/or to refuse to accept an order without providing reasons and with no liability to you or any third parties. All orders are subject to acceptance by Abstract Polewear. Abstract Polewear may decide to accept your order at it’s own discretion. Examples when your order may not be accepted are;
The product is not available/in stock;
- If we are unable to authorize your payment;
- Your billing information is not correct or not verifiable;
- If we are unable to authorize your payment;
- Your order is flagged by our security systems as an unusual order or an order susceptible to fraud;
- You are a reseller;
- In the event of clear misspelling, error in pricing or other errors on the Website;
- We could not deliver to the address provided by you.
A final and binding contract has been concluded between you and Abstract Polewear when your order has been confirmed by Abstract Polewear. Abstract Polewear will send an order confirmation by email.
4. PRICES & COSTS
The prices stated on the Website are quoted in Euro and include Value-Added Tax (VAT). Abstract Polewear reserves the right to make changes to dates, prices, terms, notes and conditions.
These changes will not affect a confirmed order. Abstract Polewear is not liable for typos.
Abstract Polewear reserves the right to change, limit or terminate any special offers or discounts at any time.
Shipping costs are charged on every order. The shipping costs vary for each country. The exact shipping costs can be found under ‘Shipping Costs’ as stated on the Website. If the order exceeds the amount of 10 items, other shipping costs may apply.
Your order can be collected at Abstract Polewear if an appointment is made by e-mail (info@abstractpolewear.com). Shipping costs will not be charged if you collect your order at Abstract Polewear.
All shipments may be subject to import charges which are set by the destination country. Abstract Polewear does not collect your duties and taxes during checkout and cannot predict what your particular charges may be; in the event you incur these additional charges, they must be rendered in order for your package to clear custom Abstract Polewear is not liable for these costs.
5. PAYMENT METHODS
Abstract Polewear accepts the following payment methods; iDeal & PayPal.
The payment on the Website is ensured in a safe and secure payment environment, by the use of
a Secure Sockets Layer (SSL) technology.
Promotional codes are non-transferable. Promotional codes cannot be used in combination with any promotional codes or offers, nor can they be used after the order has been confirmed.
6. DELIVERY & EXECUTION
Every order is subject to acceptance and availability. Items in your shopping basket are not reserved and may be purchased in the meanwhile by other customers. If we are unable to supply you with a product, we will inform you by email and will not process the order.
Always check whether the details of your order are complete and accurate before submitting your order. If you think a mistake has been made,, please contact us.
All orders received by Abstract Polewear from Monday to Sunday or public holidays will be prepared for shipping in 2 workdays.
The address provided by you to Abstract Polewear is considered to be the delivery place. When items have a longer delivery time, you will be informed by email. In that case you have the right to terminate the order without any further costs. In the event of termination Abstract Polewear will pay back the amount that has been paid as soon as possible but no later than 14 days after the termination.
Abstract Polewear is not liable for delays of any kind caused by shipping parties. Abstract Polewear is not liable for any kind of damage as a consequence of exceeding the announced delivery time.
Abstract Polewear does its utmost best and is very dedicated in the reception of goods and executing the ordered products. If your order is incomplete you need to report this to us within 7 days by e-mail (info@abstractpolwear.com). Abstract Polewear will take care of the costs to complement the order or
repeat the delivery.
7. QUALITY AND MAINTANCE OF PRODUCTS
Minor differences in colour and other variations in items are possible as a result of different image acquisition, display technologies or other technical reasons. Abstract Polewear is not liable for these variations and deviations.
Abstract Polewear draws your attention to the washing and maintenance instructions printed on the labels of the items.
Abstract Polewear is not liable for any damage resulting from incorrect handling of the items, including handling contrary to the instructions.
8. RETURNS POLICY & COMPLAINTS
You have the right to withdrawal from this contract without stating a reason within 14 days. The withdrawal period starts on the day the product has been delivered and you have taken possession of the items. During this period, you must handle the product and its packing with utmost care. You will only unpack or use the item as far is necessary to determine whether or not you want to keep the product.
The product can be returned within 14 days in their original state and packaging, The items should be returned unused and with the tag attached. You can use the sample return form as stated on the Website or the sample return form included with your order.
If the return arrives after the deadline has expired, the items have been used or damaged beyond normal inspection use or the items are not returned in its original packaging, Abstract Polewear shall reserve the right to reject the return and a refund will be refused.
When Abstract Polewear accepts the return, we will provide a refund for the returned items- excluding shipping costs – within 14 days. Customs duties are non-refundable. When a payment is made with a gift card from Abstract Polewear, this amount will be refunded in a gift card from Abstract Polewear.
If there are any complaints, you can send an e-mail to info@abstractpolewear.com. Please quote full details including date of purchase, order number and your full name, address and contact details in your e-mail. The complaints submitted will be answered within a period of 14 days from the day of receipt. If a complaint has a foreseeable longer processing time, Abstract Polewear will answer within 14 days an acknowledgement and an indication when you will receive a more detailed answer. If you would like to get informed about your rights as a customer, the Online Dispute Resolution website will give you more information: www.odrnederland.nl
9. LIABILITY
Every liability of harm or damage, of any kind, directly or indirectly from Abstract Polewear, its staff and products are completely excluded. . Abstract Polewear is not liable for any harm or damage that derives from the use of products from Abstract Polewear.
The liability of Abstract Polewear is always limited to the maximum spent amount of the purchase of your order.
Abstract Polewear is not liable for misunderstandings, mutilations, delays or any other kind of improper appearances of orders or statements as a consequence of the use of the Internet or any other communication channels in the communication process between you and Abstract Polewear or third parties that relate to the relationship between you and Abstract Polewear – unless there has been bad intentions or gross negligence.
10. PRIVACY
Abstract Polewear respects the privacy of all the users of her website and makes sure to handle all personal information that you provide to us are handled confidentially and with care. Your personal data will be used for a correct completion of your order.
Next to processing your order, we will only use your data with your permission for marketing purposes and to maintain the customer relationship. Your personal data will never be shared with third parties, unless they are closely involved in the process of completing your order.
A more detailed privacy policy can be found at the ‘Privacy Policy’ on the Website.
11. INTELLECTUAL PROPERTY RIGHTS
The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of Abstract Polewear. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from Abstract Polewear.
12. APPLICABLE LAW
These general terms and conditions are governed by Dutch law.
All disputes will be resolved by the competent court in the district in which Abstract Polewear is established.
Company information
Pole Dance Factory Amsterdam
Abstract Polewear
H.J.E. Wenckebachweg 6v6
1096 AN Amsterdam
The Netherlands
Chamber of Commerce: 56757514 (Amsterdam)
VAT number: NL198192022.B01