We hope that you will love your items as much as we do but if you are not completely happy with your purchase(s) we will happily provide a full refund within 14 days. The withdrawal period starts on the day the product has been delivered. The product can be returned within 14 days in their original state and packing, The items should be returned unused and with the tag attached.
You can use the sample withdrawal form included with your order. Did you loose the sample withdrawal form? Then you can print a new form here.
All shipping costs are the responsibility of the customer. We highly recommend when shipping your item back to us you get a tracking number or use delivery confirmation to track your parcel. Abstract pole wear is not responsible for the loss of returns.
If the return arrives after the deadline has expired, the items have been used or damaged beyond normal inspection use or the items are not returned in its original packaging, Abstract Polewear shall reserve the right to reject the return and a refund will be refused.
When Abstract Polewear accepts the return, we will provide a refund for the returned items- excluding shipping costs – within 14 days. Customs duties are non-refundable. When a payment is made with a gift card from Abstract Polewear, this amount will be refunded in a gift card from Abstract Polewear.